Global English Learning Solution (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
| Type of Information | Details |
|---|---|
| Personal Information | Name, email address, phone number |
| Contact Details | Information submitted through enquiry forms |
| Technical Data | IP address, browser type, device information |
| Usage Data | Pages visited, time spent on website |
| Communication Data | Messages, emails, or enquiries sent to us |
2. How We Use Your Information
We use your information for the following purposes:
- To respond to enquiries and provide customer support
- To deliver training programmes and services
- To improve our website and user experience
- To send updates, offers, or relevant information
- To maintain internal records and administrative purposes
3. Legal Basis for Processing
We process your data based on:
- Your consent (when you submit forms)
- Contractual necessity (for delivering services)
- Legitimate business interests
- Legal obligations
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
| Third Party | Purpose |
|---|---|
| Service Providers | Website hosting, email services |
| Legal Authorities | If required by law |
| Business Partners | Only when necessary for service delivery |
All third parties are required to protect your data.
5. Data Security
We take appropriate security measures to protect your information:
- Secure servers and systems
- Restricted access to personal data
- Regular monitoring and updates
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Enquiry Data | Up to 12 months |
| Client Data | Duration of service + legal requirement |
| Marketing Data | Until you unsubscribe |
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to data processing
- Request data portability
To exercise your rights, contact us using the details below.
8. Cookies Policy
Our website may use cookies to improve user experience.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Website functionality |
| Analytics Cookies | Track usage and performance |
| Marketing Cookies | Personalised content (if applicable) |
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. International Data Transfers
As a global training provider, your data may be processed outside your country. We ensure appropriate safeguards are in place.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Global English Learning Solution
United Kingdom – Serving Worldwide
🌐 Website: www.globalenglishsolution.com
📧 Email: hr@globalenglishsolution.com
Consent
By using our website, you consent to the terms of this Privacy Policy.